# Orka Help Center

Canonical: https://orka-1t3.pages.dev/help-center
Updated: 2026-09-18

ONE GOOD ANSWER CAN GO A LONG WAY 

# A home for your answers. A head start for everyone. 

 Your help center, your chat widget and Orky. All learning from the same useful knowledge.

 [Build your help center ↗ ](http://dashboard.orka.chat/signup)[Explore the example ↓](#help-demo)

 Free on every plan. Multilingual from day one. Your own domain.

 ▤ Write it once. Markdown + your knowledge 

 ↗ ⌂ Your help center On your own domain 

 ↩ Your chat widget Answers before a message 

 Your AI teammate Better knowledge for Orky 

 TAKE A LITTLE LOOK AROUND 

## Help, right where they need it.

 Try this example: search an article, change the language and open an answer. The same idea belongs in your widget.

 ● ● ● help.yourcompany.com EXAMPLE HELP CENTER 

 Your helpful little corner. 🇬🇧 English 🇫🇷 Français 

 Search example articles ⌕ 

 ▤ Set up your first project Getting started 

 ↗ ▤ Invite your support crew Your workspace 

 ↗ ▤ Reply in your own language Better conversations 

 ↗ ▤ Let people know when you are away Better conversations 

 ↗ 

 No matching articles. Try another search.

 ← All articles 

### 

 Was this helpful? 😊 😕 

 Illustrative articles and reactions. No message is sent.

 A little help. ● Online 

 IN YOUR CHAT WIDGET 

### Set up your first project

 Create a project for your website, add the widget and write a welcome that sounds like you. Your team can keep conversations from several projects in one shared inbox.

[Still need a hand? ↗](http://dashboard.orka.chat/signup)

 ♧ Chat ▤ Help 

 FROM FIRST DRAFT TO EVERY LANGUAGE 

## Made to be kept useful.

 Publishing is only the beginning. Keep the structure, translations and answers up to date as your business changes.

 01 

### Your domain. Your welcome.

 Choose a branded orka.help address or connect your own domain. Set the title, subtitle, main color and link back to your website. Your knowledge should feel like part of your business.

 02 

### A place for everything.

 Group articles into collections, add sections and set the order. Filter by collection or publication state, search your articles and keep drafts separate from published answers.

 03 

### Markdown, without the mess.

 Write and preview your content, add a title and icon, set the excerpt and URL slug. Clear headings and readable text help people and AI systems understand the material. Markdown alone is not a ranking guarantee.

 04 

### Every language stays in the loop.

 Choose the source language and add the languages your visitors read. AI translates articles in the background. Correct any translation by hand and use the outdated markers after editing the original.

 05 

### The details that make it findable.

 Set article meta titles and descriptions with an autofill option. Translated public titles, subtitles and interface labels help each language feel like a complete help center.

 06 

### Learn from the people reading.

 See article views and reader reactions. Use them to find the answers people rely on and the ones that need another pass. Publish or unpublish articles as the product changes.

 ONE SOURCE. MORE PEOPLE INCLUDED. 

## Good answers travel well.

 Write in your source language. Translate in the background. Review the words that matter. When the original changes, outdated translations are marked so you know what needs another look.

 Collections are translated when created or renamed. Public titles and subtitles are translated when saved or when a language is added, and remain editable. Visitors get localized search, buttons and labels too.

 🇬🇧 English · source How to change your booking Updated just now 

 🇫🇷 Français Modifier votre réservation Translation needs review 

 🇪🇸 Español Cómo cambiar tu reserva Translation needs review 

 Example states · review after editing the source 

 BRING THE ANSWERS YOU ALREADY WROTE 

## A fresh home. No blank-page feeling.

 Import existing help content from supported providers, including GitBook, Intercom, Crisp, Gorgias and Gleap. Then review the structure, links and formatting before publishing.

 You keep editorial control. An import is a starting point: check important policies, organize the collections and make sure translated content still says what you mean.

[Make room for your knowledge ↗ ](http://dashboard.orka.chat/signup)

 GitBook Intercom Crisp Gorgias Gleap 

 ↓ Your Orka help center Collections · Articles · Your next useful answer 

 GOOD ANSWERS ARE LEARNED 

## Teach your help center. Help your AI teammate.

 Published articles appear on your public site, can be shown in the widget and feed Orky. Clear, accurate documentation gives both visitors and AI a better place to start.

 Enable the public help center and the widget Help tab separately. You decide how people discover your knowledge and when a conversation is the better next step.

[Meet Orky & explore AI pricing ↗](/ai)

 A clear policy A useful setup guide An answer you can trust 

 A FEW THINGS YOU MAY BE WONDERING 

## Good questions.

 Is the help center really included on the free plan? + Yes. Orka includes the help center on every plan, with multilingual publishing. Your team size and other support features still depend on the plan. Managed Orky token usage is priced separately; free help-center access is not a promise of unlimited AI-agent usage.

 Can it use my own domain? + Yes. Use an orka.help address or connect your own domain, such as help.yourcompany.com. The setup shows the DNS record to add. You can also set your site title, subtitle, color and website link.

 Can I edit an automatic translation? + Yes. Choose the language in the article editor and edit its text. Source changes mark translations outdated, and you can translate missing content or run a translation again. Review important policy wording before relying on it.

 Is Markdown automatically better for SEO or AI visibility? + Markdown keeps content readable and structured, which is useful for authoring and reuse. It does not guarantee search rankings or AI citations. Useful text, clear navigation, accessible pages and current information still matter.

 Will publishing an article replace human support? + No. It gives visitors a way to find an answer and gives Orky useful knowledge. People can still start a conversation when the question needs context, an exception or a human decision.

 YOUR NEXT CONVERSATION STARTS HERE 

## Your knowledge. A little more helpful.

 Live chat. Shared knowledge. An AI teammate. And a little room for the rest of your life.

[Try Orka for free ↗ ](http://dashboard.orka.chat/signup)