# Orka Chat for iOS — customer support on your iPhone Canonical: https://orka.chat/ios-app Updated: 2026-09-21 ORKA CHAT FOR IOS # Your customer support. On your iPhone. Keep up with your projects in real time. Read the conversation, send a reply and carry on with your day. The mobile app for the humans behind your SaaS, apps and stores. Your support crew travels with you. [ ](https://apps.apple.com/fr/app/orka-chat/id6473671891) [Also on Android ↗](/android-app) 9:41 ●●● ▰ Inbox ⋯ All projects Assigned to me Keep up with your conversations AM Studio Fern 2m Can you help me finish setup? Open conversation JR Northstar App 4m I have a question about my plan. Open conversation SK Little Tide Store 8m Which size should I choose? Open conversation Emma · private note I checked the setup. Ready to pick this up. ◉ Inbox ♧ Team ⚙ Settings YOUR IPHONE Same crew. More freedom. Illustration with fictional people, projects and messages. Layout may differ by app version. STEP AWAY FROM THE DESK. KEEP THE CONTEXT. ## A quick reply. Without unpacking your laptop. ### Stay close to the conversation Check what came in while you were out. Read the latest messages and answer with the customer’s question in front of you. ### Keep an eye on what matters Follow active support and check the conversations that need a person. A launch-day question does not have to wait for your next desktop session. ### Keep your crew in the loop Add internal notes and organize conversations with statuses, as described in the iOS app listing. Leave a useful handover when someone else should take the next step. SUPPORT THAT FITS A REAL DAY ## Morning launch. Afternoon outside. Check in between meetings, answer a simple setup question during a break or see whether a teammate has picked up the tricky one. The point is to make support easier to reach when you choose to be available. Keep the longer investigation for the right moment. Set clear response expectations and let Orky handle the questions covered by your configured knowledge when that suits your project. 01 Download Orka Chat Open the official App Store listing. Check the store’s current requirements for your device. 02 Sign in to your workspace Use your existing Orka account. Check that you can see the projects you support. 03 Make a test round trip Send a test visitor message, reply from the phone and confirm it arrives. Review the notification permissions and connection your device needs. ## Answer from your phone. Or put chat inside your app. Those are two different jobs. Orka’s iOS operator app lets your team handle support on the go. If you build a mobile product and want its users to contact you without leaving it, explore our [in-app support guide](/best-live-chat-for-ios-apps) and [visitor-data SDK](/sdk). YOUR BEARINGS, BEFORE YOU DIVE IN ## Orka on iOS. Your questions, answered. Still wondering about something? [Ask a human at Orka ↗](mailto:hello@orka.chat) What is Orka Chat for iOS? + It is the mobile app for the people answering customer conversations in Orka. Use it to follow support when you step away from your computer, rather than opening a separate support tool for every product. Is this the same as putting a chat in my own mobile app? + No. This page is about the Orka app your support team uses. Embedded visitor chat is the experience you put inside your own product. There are separate guides for adding web-based support to iOS, Android and other mobile apps. Can I follow conversations in real time? + Use the mobile app with an internet connection to keep up with incoming conversations and reply while you are away from your desk. Delivery and alerts depend on connectivity, the app state and your device notification settings. Do I have to be available all the time? + No. Mobile access is a choice, not a promise of round-the-clock human support. Keep your availability and response expectations honest, and use your team or configured Orky coverage when you are away. Can I use my existing Orka account? + Yes. Sign in with the Orka account you use for your projects. Your team’s project access still determines the workspace you should use. Are mobile apps included in the free plan? + Yes. Orka includes iOS and Android apps on every plan, including Solo. Team limits and AI usage are separate from downloading the operator app. Are the people and messages shown here real customer data? + No. The illustration uses fictional people, projects and messages. It demonstrates the workflow without publishing customer identities or account information. Where do I download Orka for iPhone? + Use the App Store button on this page to open the official Orka Chat listing. The store shows the current compatibility requirements for your device. Your question for Orka ↗ Ask Orky · AI answers from our website, with sources. Your question is sent to OpenAI; please leave out personal information. [Privacy](/privacy) [Email your question ↗](mailto:hello@orka.chat) STRAIGHT FROM THE DOCUMENTATION ## The details, when you need them. Checked in September 2026. Questions or corrections? [hello@orka.chat](mailto:hello@orka.chat). [Orka Chat — official App Store listing ↗](https://apps.apple.com/fr/app/orka-chat/id6473671891) ## One inbox. In your pocket. [ ](https://apps.apple.com/fr/app/orka-chat/id6473671891)[ ](https://play.google.com/store/search?q=orka%20chat%20penida&c=apps) Mobile apps included on every plan. [See all plans ↗](/pricing)