# Live Chat Detector

Canonical: https://orka.chat/live-chat-detector
Updated: 2026-11-09
Publisher: Orka

Find out which live chat a website uses. Enter its address to see the provider and the code that identified it.

## Inputs

- Website address — Enter a domain or public HTTPS page URL.

## How it works

The detector checks the public page for chat installation code. It can also inspect linked scripts for a loader added by the site’s JavaScript. Each match includes the signal and the page or script where it was found.

## Worked example

A product page that loads client.crisp.chat/l.js returns Crisp. If your help center runs on another domain, scan one of its articles to see whether it uses the same provider.

## Frequently asked questions

### Which chat widgets can I identify?

Signatures cover Orka, Crisp, Intercom, Tidio, tawk.to, Zendesk, Gorgias, Chatwoot, HubSpot Conversations, Drift, LiveChat, Help Scout Beacon, Gleap and Freshchat.

### Why can I see a chat bubble when the scan finds nothing?

The detector reads public page code and can check linked scripts. A widget can still load after a consent choice, login or click. Try the exact page where it appears. A scan that cannot cover all the code is marked as partial.

### Does a detected script mean the widget is working?

It identifies an installation signal. Sending and receiving a test message in a browser is how to confirm the widget and inbox both work.

## Related tools

- [Chat Widget Preview](https://orka.chat/chat-widget-preview)
- [Chat Welcome Message Generator](https://orka.chat/chat-welcome-message-generator)