# Support Conversation Anonymizer

Canonical: https://orka.chat/support-conversation-anonymizer
Updated: 2026-11-09
Publisher: Orka

Prepare a chat excerpt for a bug report or training session. Paste the transcript and add any identifying names or details that should disappear.

## Inputs

- Chat transcript
- Names and other exact terms to mask — One term per line or separated by commas. Include company names, street addresses and unusual account IDs.

## How it works

The redactor looks for common identifier patterns and replaces each match with a numbered label. Repeated matches of the same kind get the same label, so you can follow the exchange. Add names, street addresses and company-specific identifiers yourself, then read the entire result for indirect identifiers before sharing.

## Worked example

Paste “Maya: My order #HG2048 went to jo@example.com” and add Maya under extra terms. The name becomes [TERM 1], HG2048 becomes [REFERENCE 1] and the email becomes [EMAIL 1]. A second appearance of that email reuses [EMAIL 1].

## Frequently asked questions

### Does the redactor upload my conversation?

The redaction runs in your browser. The tool reads the pasted text to build the result locally and generates the text download on your device.

### How do I redact a name or a street address?

Enter the exact phrase under extra terms. Matching ignores case and treats punctuation literally. Add alternative spellings separately.

### Is automatic redaction enough to share a conversation publicly?

Review the result first. A rare incident, employer, exact date or unusual account reference can identify someone through context even after their email and name have been removed.

## Related tools

- [AI Support Cost Calculator](https://orka.chat/ai-support-cost-calculator)
- [Support Translation Checker](https://orka.chat/support-translation-checker)