Our AI is called Leo . Similar to ChatGPT, but fueled by your own website's resources. This customized chatbot provides immediate responses by leveraging the information on your site.
First, feed the AI with some data
Copy and paste your FAQ, send him some links or simply explain to him what he’s an expert at.
…then ask him what he would reply
Hit the « AI reply » to see what the AI would answer. You’re free to send the message or change it.
…or let him reply for you if you’re offline
Leo will automatically answer all the chats while you’re offline & ask your customers to wait for an agent if he can’t answer.
AI summary of conversation
if you feel the AI is acting dumb, take the control and step in the chat
Orka#931
Summarize
Hey please can you remove your app branding?
Sure. It's done. Btw if you like our app can I ask you for a review?
Anna
AI Summary
Orka#1245
Say Hi
Hi can you help me?
Hi there, I'm Marc, and just to clarify, I'm a human, not a bot—no automated responses here! 😅 Do you need help with anything?
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Your customer can choose their experience: AI or human support
Don't like AI response? Switch to a human agent instantly - you are in control
Average answer time : a few minutes
ONLINE
I'm sorry, I don't have the answer to your question at the moment, Would you like to speak with a human or rephrase your question so I can try to guide you better? Please note that a human might not be immediately available.
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AI is powered by YOUR content
Feed your help center, docs, PDFs and websites - AI learns and assists based only on your trusted sources
Take over conversations whenever you want
if you feel the AI is acting dumb, take the control and step in the chat
Orka#1245
Hey, can you help me understand the new project requirements? Should we prioritize mobile optimization?
I don't have an answer for this question, do you want to talk to a human?
Written by AI
Take over
No more waiting 8hrs+ for a support agent to reply
AI can handle 2 out of 3 technical questions instantly, without your customers having to wait
Average answer time : a few hours
a few seconds
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Hello how can we help you?
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orka.chat
Kiwan Kang
1 h
cat1ds-rt.myshopify.com
3 h
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Transform complex queries into one - click operations - from tracking packages to verifying customers
Break language barriers with Multilingual AI support
Instant customer support in 100+ languages - from French to Japanese and everything in between
Notes
Reply
Hey
can you please handle him? I can’t stand this guy haha
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