Add Orka to every SaaS, app and store you own. Talk to customers yourself, let Orky draft replies, or let it cover you when you’re offline.
Why an orca? Because even the ocean's smartest team needs to rest.
orka.
Amy Morgan● Online🦈 Starting to sting@Theo Amy is new here. Let’s help her get started.
Write a reply… / for saved replies
Across the oceans.
At home on your website.
Stop keeping eight support tabs open. Messages from every SaaS, app and store land in the same Orka inbox. Reply across projects without switching tabs or workspaces. Filter when you want to focus; your conversations stay right here.
Different projects. The same open tab.Support every product from one inbox.
orka.ALL PROJECTS.Unlimited projects on every plan. Yes, even the free one. Go on, buy that domain.
Great at working together. Smart enough to rest.
We thought live chat could learn a thing or two.
Like a pod, your team works together. Assign a conversation, leave a private note, or let Orky draft the reply. The next person picks up with the context already there.
See how your crew works togetherOrcas rest half their brain at a time. With Orka, you can switch off completely. Your AI keeps helping customers.
Meet your night shift
Every pod has its own calls. In Orka, visitors speak their language and you speak yours. The original and translation stay together, right in the chat.
All oceans. One conversation.Orcas use echoes to understand what’s around them. You see a visitor’s page, details and live typing.
A little context goes a long way.Orcas learn from their pod. Give your customers a help center, and let Orky learn from those articles, your website and FAQs. Helpful answers, with or without a chat.
Your help center. Your helpful teammate.
calories.example/food-log
IP · 192.0.2.18caps.example/green-cap
IP · 198.51.100.24inrank.example/editor
IP · 203.0.113.7See who’s on your sites, where they’re visiting from, and the page they’re on. Country, IP and activity, all in one place.
Read about orca families and learning, how they rest, their calls, and echolocation.
Ready when you’re busy, asleep, or taking a break. Orky learns your business, so the answers sound like you.
Get a suggested answer. Edit it if you like. Send it when you’re happy.
Nothing is sent without you.
NOT SENTEdit a word. Change the tone. The send button is yours.
Busy or away? Let Orky answer. It asks for a human when it needs help.
You can take over at any time.
Orky · AI agentYou can return an unworn cap within 30 days. I can help you find the returns form.
Sent to visitor · From your returns FAQ ✓✓This return is outside your policy. Orky leaves the decision to your team.
A hello, a goodbye, even a little weather chat. Pick a shortcut, review the draft, and send.
Your draft stays private.
That worked, thank you!
Wrap up warmly and remind them they can come back for help.
Example for JessyCreates a draft. You review and send as Charles.You’re very welcome, Jessy! If anything else comes up with your bookings, we’re right here. Have a lovely day!
Turn Orky on or off for each conversation. You’re in control.
See their page, their details, and even the message they’re still typing. Less asking. More helping.
See who’s here, where they are, and what they’re looking at. Across one website or your whole pod.
No items in this visitor’s cart.
Example deep link: admin.caps.example/customers/alex
See their message while they write it. Be ready when they hit send.
They write in their language. You reply in yours.
Bonjour, je souhaite exporter mes réservations.
French detectedHello, I’d like to export my bookings.
Bonjour ! Alex ici. Je peux vous aider 😊
Translated into French (France)Hi! Alex here. I’m happy to help 😊
A quick question or an all-hands situation? Spot the urgency in your inbox and give each conversation the attention it needs.
They smell blood?Checkout is down on mobile.
My cap storeCan I save a meal to log it again?
My calorie trackerLove the new update.
TRUSTARRTry a level. See it in the inbox.
You have a bedtime, days off, and sometimes an emergency. Let visitors know when you’ll be back. They’re human, too.
Your online or away status and average response time set the expectation, too. Being reachable doesn't mean being available every minute.
Your team, your colors, your words. And a costume when the occasion calls for it. Try one below.
A LITTLE HOLIDAY HELP
1Small corner.
Big welcome.
A few highlights from your everyday toolkit. Explore every feature and find your fit ↗
Files, quick replies and every message in one place.
Chat with visitors in real time. See what they are typing before they send, so you can understand the question sooner.
Pick up the whole story and find past messages by keyword. Message search is included in Pod and Fleet.
Give your most useful answers a shortcut. Less retyping, more time for the conversations that need you.
Share the files and screenshots that make an explanation click. Images in chat are included in Pod and Fleet.
A little personality, right in your composer. Sometimes a friendly smile does the job.
Know when a message has been read, so you have a clearer picture of the conversation.
When a visitor leaves your site, the conversation can continue by email.
Assign a chat, leave a note, and pick up where they left off.
Could you update the company name on my invoice?
@Theo Can you check the invoice? I’ll reply.
All sorted. The updated invoice is ready 👍
All done, Jessy! Here’s your updated invoice.
📎 invoice-1048.pdf ✓✓Write a reply…
Send ↑Every project in one unified workspace and one subscription. No switching accounts to find the next conversation.
Give each conversation a clear owner. The right teammate can pick it up with the context they need.
Leave internal notes and bring teammates into the loop with mentions. Your visitors only see the conversation meant for them.
Keep conversations organized with tags that make sense for your business.
Focus your inbox by project, conversation status, assigned agent, or tags.
Close the loop and keep finished conversations out of the way without losing their history.
Set a reminder to return to a conversation. Follow-ups should not depend on remembering an open tab.
Low, Normal, High, or Critical. One, two, or three sharks make each conversation's urgency visible in the inbox and inside the chat.
Helpful answers from your own knowledge.
Train Orky on your website, documentation, and FAQs. Answers grounded in your business, without a generic script tree.
Let Orky answer automatically when you are offline. When he cannot help, he hands the conversation to a human.
Ask Orky for a draft. Review it, edit it, send it, or leave it. Suggestions are never sent automatically.
Step into an AI conversation in real time whenever your own touch is needed.
Turn Enable AI on or off for a specific conversation. Decide where Orky helps, without a global all-or-nothing setting.
See the visitor’s original message, detected language and English translation together. Your replies appear in their language, with your original text underneath.
Say Hi, Say Bye, Chit Chat, Weather, AI Answer, and Summarize put a little help right beside your reply.
Get the essentials of a conversation in one click. Catch up before taking over or handing it to a teammate.
Let people know when you’re available.
Replies may take longer Answer within an hourLet visitors know whether a person is available before they start a conversation.
Keep unwanted traffic out of your chat with controls for specific IP addresses and countries.
When a real-life emergency needs your attention, let visitors know that your response will take longer.
Set your unavailable hours and show a night banner with your team's local time, or a break day banner when you are taking time off. Be clear about when you will reply.
Display your average response time in the widget. Set an honest expectation instead of promising instant human support.
Add it in minutes. Reply from your desk or your phone.
A little business.
A warm welcome.
We're here to helpCan you help with my order?
Of course. What do you need? 👋Send a message…Can you help with my order?
Of course. What do you need? 👋Read ✓✓
Shopify
WordPress
Webflow
FramerAdd the chat widget to Shopify, WordPress, Webflow, SaaS products, landing pages, and other websites.
Reply to customers from your phone. iOS and Android apps are included on every plan, even Free. Orka for iOS ↗ · Orka for Android ↗
Customize the widget's colors and text to give visitors a welcome that feels like your brand.
Keep your website feeling fast with a chat widget designed to stay lightweight.
Add the widget with a snippet. Use the Orka JavaScript SDK to show plans, installation dates, usage tiers and your own user data beside the conversation. Read the SPA guide ↗
Give your widget a seasonal touch. Serious about support does not have to mean serious all the time.
Start on your own. Add people when you’re ready.
One person. Every project. A simple way to start.
Start free · No card requiredOrka branding included.
All the tools. Three teammates. One calm inbox.
Choose PodOrka branding included.
More people, the same simple setup. Fully your brand.
Choose FleetYour name. Your colors. Your widget.
AI usage is separate from your plan. Choose how to pay below.
Available on every plan, including Free.
ChatGPT
ClaudeI'm the co-founder of Orka, and you might be wondering why we decided to create a live chat in a highly competitive market with already incredible solutions.
Actually, we initially developed Orka for ourselves because we needed features that weren't available from the big players in the market, like Crisp, Intercom, or Tidio. We run SaaS products and online businesses of our own. It was both a nightmare and costly to constantly switch between projects.
Moreover, receiving messages at 11 PM and feeling obliged to respond was starting to impact my mental health. So, we created a live chat that not only reminds people that I'm only human, but also allows AI to take over if I'm busy.
Like walking my dog.
Or enjoying a beer.
Or sleeping.
Yes, people request urgent fixes at 3 AM because it's 6 PM for them. I know I'm not the only person who has woken up in the middle of the night to fix things in order to avoid a one-star review. What a world.
And now, you can use this tool too.
There's even a free plan if you want to give it a shot :)
Still wondering about something?
Ask a human at Orka ↗
Charles and Marc build and support Orka. The company is bootstrapped in France, with no outsourced support. Their team also builds Shopify apps used by more than 35,500 businesses in over 145 countries. Those figures describe the team’s Shopify apps, not Orka’s customer count.
Orka loads an asynchronous script and displays the chat in an iframe. This separates the main chat interface from your page’s styles, but still uses network, CPU and memory. Our performance page explains the loading sequence and how to measure your site before and after installation.
If you need self-hosting, native phone support, enterprise identity management or a complex contact center, Orka probably is not the right fit. We focus on founders and small teams running several products in a hosted shared inbox. Read the product-limits page for details.
Founders and small teams running several SaaS products, apps, Shopify stores or side projects. If your next launch should not require another support workspace, Orka is for you. It works for a single project too.
Yes. Add your projects, see their conversations together and filter by project whenever you want to focus. Each conversation keeps its project context, and you choose which projects each teammate can access.
Every plan includes unlimited projects, including the free Solo plan. Plans are based on the size of your crew and the features you need, rather than the number of products you launch. AI usage is separate.
Yes. Orka is designed for a mixed portfolio, not just several copies of the same business. Install the appropriate widget or integration on each project and bring the conversations into your shared inbox.
Yes. The Orka JavaScript SDK lets your app send custom visitor attributes: subscription plan, installation date, usage tier, Shopify merchant details or another support-relevant field. Your integration chooses the data and keeps it up to date. Explore the SDK page for examples.
No. Reply yourself, use an Orky draft that you review before sending, or enable automatic replies. You decide when Orky participates, and a human can take over a conversation.
Orky uses the knowledge you provide, including your website, FAQs and published help articles. Keep those sources accurate and review sensitive answers. AI can make mistakes; it does not replace your judgment.
Yes, on every plan. You get a public help center, custom-domain publishing, Markdown articles, collections, multilingual content and a searchable Help tab in the chat widget. Your articles also help Orky answer.
Yes. Two-way conversation translation keeps the original and translated text together. The help center also supports automatic translation and manual corrections. Conversation translation on Solo requires your own AI provider key.
Solo is free for one person. Pod is $29 per month for up to three people. Fleet is $99 per month for up to twenty. All include unlimited projects. Managed AI is billed separately at the named model’s standard API rate ×2; bring your own key for no Orka markup.
Yes. You choose project access for each teammate. Within the inbox, assignments, private notes, mentions and reminders make handovers clearer without losing the conversation’s context.
Use online and away status, expected reply times and night, break-day or emergency banners to explain when you will return. You can also let Orky cover familiar questions while you are unavailable.
Yes. Orka supports imports from providers including GitBook, Intercom, Crisp, Gorgias and Gleap. Review formatting, links, collections and important policies before publishing the imported content.
Your SaaS, your app, your store. Bring them all aboard.
Start free · No card required Then go do something wonderfully offline.