Choose the same team on each distinct project. Orka includes unlimited projects; other providers bill by workspace, seat, store allowance or usage.
Just meA crew of 20
One projectTen projects
Orka Pro€29.00/ month · EUR · AI separate
3 projects · one subscription · no extra project fee
tawk.to$0.00/ month · base only
3 properties × $0.00 = $0.00 / month
Base subscriptions only, before taxes, AI, usage and discounts. A shared widget across several domains is not the same as separately configured projects. Seat fit is not feature parity. Check the plan’s limits above and Orka’s included features. Orka prices are in EUR; competitor prices are in USD. No currency conversion or automatic savings claim.
Billing rules & official sources +
Core chat is free across properties. The optional Whitelabel subscription is charged for each property where you enable it. Project billing ↗
Core tawk.to is free without a per-agent subscription. The optional monthly Whitelabel add-on is $29 per property. AI Assist, hired agents and other services are separate; a free AI tier has limits. Official source ↗
START WITH THE JOB, NOT THE LOGO
Why look beyond tawk.to?
Orka’s advantage is the connected portfolio workflow and included custom-domain help center. It cannot honestly claim to beat a zero-dollar core subscription on price.
A growing portfolio A different workflow A clearer budget
tawk.to is a strong fit for a capable free support foundation. Your reasons to look elsewhere should be specific: whitelabel is $29 per month per property; aI Assist has separate usage allowances; multiply property add-ons when budgeting several brands. These five options address different priorities. Their order is an editorial route through the choices, not a score or a claim that one product wins every category.
INSIDE ORKA
Every project. The same place to answer.
See which product a question belongs to, keep your team together and add the next project without another subscription.
The same three people answering for three distinct projects. Base subscription only; AI, usage, taxes and discounts stay separate.
ORKA PRO · UNLIMITED PROJECTS€29/ month total
3 people. 3 projects. One subscription. Launch a fourth project: still €29.
TAWK.TO · Free core product$0/ month base total
3 properties × $0.00 = $0.00 / month
Core chat is free across properties. The optional Whitelabel subscription is charged for each property where you enable it. How project billing works ↗
Updated 18 October 2026. Orka in EUR; competitor in USD. No currency conversion or automatic savings claim.
FIVE ROUTES WORTH EXPLORING
Pick the tool that fits your crew.
01
FOR A MIXED PORTFOLIO
Orka
One inbox. Unlimited projects.
Built for the founder who supports a SaaS, a new app and a store with the same small crew. Conversations stay together while project filters and teammate access keep the context clear. Start with human replies, add drafts you approve, or let Orky answer from your knowledge when you are away.
Budget
Free €0 / 1 person. Light €9 / 2. Pro €29 / 3. Max €99 / 12, then €8 per extra member. Monthly EUR; unlimited projects; AI separate.
Knowledge
Free help center, custom domain, Markdown, collections, automatic translation and in-widget search.
Trade-off
A hosted support workspace. Do not choose it as a self-hosted platform or assume it includes automatic order refunds or an enterprise phone contact center.
A team whose main need is an approachable way for people to answer website visitors.
What it brings
Online and asynchronous messaging
Typing insights, read receipts and saved replies
A focused operator experience with mobile apps
Budget & knowledge
$31 / agent · Essential · monthly.
Project cost: Unlimited websites are listed in the plan. The subscription grows with agents, not website count.
Chatra focuses its published offering on messaging and operator tools. Orka puts a public, multilingual article library alongside those conversations.
Before you decide
Chatra lists unlimited websites for its chat widget. That is a real overlap; Orka’s emphasis is the wider workflow around project access, knowledge and AI.
A small business looking for configurable website chat, shared conversations and multiple widget setups.
What it brings
Several widgets and inboxes under an account
Mobile apps and conversation collaboration
Business adds workflows and help-center publishing
Budget & knowledge
$199 / month · Plus · 10 seats · separate widgets and inboxes.
Project cost: Separate widgets, inboxes and help centers are included on Plus. Reusing the same widget on several sites is also possible; do not multiply Plus by the number of sites.
One help center is included in Business; multiple help centers in Plus, with website and widget access.
Before you decide
Chatway documents multiple inboxes and widgets under one account, so it is a genuine multi-site candidate.
A team that wants a broad messaging platform, visual automation and a well-established workspace workflow.
What it brings
Ten-seat Essentials bundle
Visual workflows with conditions and actions
Mature inbox and a real Markdown knowledge base
Budget & knowledge
$95 / workspace · Essentials · 10 seats.
Project cost: Each separate workspace has its own subscription. One shared widget on several domains can remain in one workspace. Catalogue totals exclude eligible multi-workspace discounts.
The knowledge base is on Essentials and Plus, with Markdown, custom domains and multiple languages.
Before you decide
A login can access several workspaces, each with separate settings and subscription. A single workspace can also host its widget on several domains.
Separate premium workspaces are billed separately.
Project cost: Paid subscriptions apply to each independently configured project. Reusing a single widget across domains is a different setup.
Lyro can learn from website content and uploaded FAQs. Orka includes a separate public article site and an in-widget Help tab on every plan.
Before you decide
Reuse one widget across sites for a single panel, or create independently configured projects. Paid subscriptions are per project; Plus offers one-inbox access on request.
Keep handled conversations, Lyro conversations and Flows usage separate.
List every SaaS, app, store and website the team supports. A Shopify-only helpdesk and a mixed-project inbox solve different problems. Check whether a new product needs another paid workspace or can join your existing setup.
Who answers?
Count full-time agents and occasional helpers. A free unlimited-agent plan can suit a larger quiet team; a seat bundle can suit a small busy crew. Do not price twenty users if only three people need access, or overlook part-time teammates who do.
Where do answers live?
Use one real policy article to test search, translations, widget access and AI knowledge. If you already have an excellent documentation system, include the work of keeping or moving it in the decision. Importing articles does not automatically reproduce every workflow.
What happens after launch?
Test an exception, a project handover and a busy week. Record usage in the units the vendor bills. Keep your current channel available while the new setup is evaluated, and switch only when the actual operating day is better.
Which tawk.to alternative is best for several projects?+
Orka is designed for founders and small teams running a mixture of SaaS products, apps and stores. Other tools also support multiple sites or brands; compare the workspace structure and billing rather than assuming every multi-site offer works the same way.
Should I switch away from tawk.to?+
A team whose priority is a useful free human-support platform with optional add-ons. If that describes your team and the workflow is working, staying may be the sensible choice. Switch for a specific benefit that outweighs the migration effort, not because another page declares a universal winner.
Which alternative is the cheapest?+
There is no single answer without team size and usage. Orka Free and tawk.to’s core product are free, and several other tools offer free tiers. Included seats, conversation limits, AI allowances and paid extras change the total.
Which option includes a help center?+
Orka includes one with a custom domain and multilingual publishing on every plan. The shortlist cards describe each alternative’s documented knowledge offer and the relevant plan. The core knowledge base is free. The $29-per-month Whitelabel add-on includes branding removal and custom domains per property.
How should I compare AI allowances?+
Keep input/output tokens, AI chats, messages and successful outcomes separate. Run the same sample questions, compare answer quality and human handover, then measure usage under each vendor’s definition.
When was this shortlist updated?+
Updated 18 October 2026, with the official sources linked below. This is Orka’s editorial selection, not an exhaustive market ranking. Please send factual corrections to [email protected].
CHECK OUR WORK
Good comparisons leave a paper trail.
Editorial revision: 19 October 2026. Pricing references: 18 October 2026. Pricing and project-billing references are linked below. Published by Orka, so this is our analysis, not an independent endorsement or a hands-on benchmark. USD prices exclude taxes and use monthly billing unless stated otherwise.
Orka×
tawk.toTHE SHORTLIST · 19 OCTOBER 2026
Alex Morgan2mCoast & Co.
Sam Rivera12mMy calorie tracker
Jamie Chen23mMy outreach app
Taylor Brown1hMy blogging app
YOUR NEXT CONVERSATION STARTS HERE