orka.Orky takes the first pass.
You decide how far it goes.
Draft a reply, answer a familiar question, summarize a conversation. On Pro and Max, choose Orka-managed AI without a key, or connect your own OpenAI, Anthropic or OpenRouter API key. Bring your knowledge and keep a person close.
Meet your new teammate
Orky is ready.You choose when it steps in.Orky suggests an answer in the composer. Read it, change it and send it as yourself. A suggested reply is not a message that has already gone to the visitor.
Hi Jessy! You can update the booking from your account. I can help you find it.
Send as you ↗Let Orky answer from your help center, website, uploaded files and business instructions. Enable it where you want assistance and take over when the conversation needs a person.
The context stays with the conversation.
Get help saying hello or goodbye, drafting an answer, making a little conversation or summarizing a thread. Two-way translation helps people write in their own language.
Orky steps aside when a visitor asks for a human, gets frustrated, or needs help beyond its knowledge or capabilities. You choose how that handover happens.
Set custom handoff triggers for words that should bring in your team, alongside the automatic human handoff.
Set an AI confidence threshold and flag low-confidence answers for human review.
Alert your whole team, online teammates or selected people. Assign the conversation so someone knows it is theirs.
Keep the complete conversation history and customize the handoff message the visitor sees.
Publish accurate articles once. People can search them in your help center, read them in your widget, and get assistance informed by the same knowledge. Improve the source when the product changes.
Explore the help center ↗
Start with the number of conversations you expect. Here, one conversation means 10 customer messages and 10 AI replies.
Own-key estimates use the named model’s direct OpenAI or Anthropic API rate. With OpenRouter, check the rate for your selected model and provider. Orka adds no markup on your own key.
Example: 60 tokens per customer message, 120 per reply, plus 1,500 tokens of instructions and knowledge per reply. The growing conversation history is read again.
About $0.017 per conversation in this example
23.7M input × $0.50/M + 1.2M output × $4.00/M
USD estimate for AI usage, available on Pro and Max. Not an included allowance or a fixed per-conversation price. Your EUR team plan and taxes are separate.In the everyday-support example, one complete conversation uses about 23,700 input tokens + 1,200 output tokens. One million input tokens covers roughly 42 conversations, which also need about 50,400 output tokens. One million output tokens covers roughly 833 conversations, which also need about 19.74 million input tokens. These are two parts of the same bill, not interchangeable allowances.
We assume 10 customer messages and 10 AI replies, 60 tokens per customer message, 120 per reply, and 1,500 tokens of instructions and knowledge on each reply. Input includes the growing history: 10 × 1,500 + 55 × 60 + 45 × 120 = 23,700. Output is 10 × 120 = 1,200. Message length, retrieved articles, summaries, translation and additional model calls change actual usage. These are examples, not measurements of your customers.
The estimate uses uncached input and generated output. It excludes caching discounts, additional reasoning tokens if used, and tool charges. Only provider usage records determine the final bill.
| Model | Provider input / output | Orka input / output |
|---|---|---|
| GPT-5 mini ↗ | $0.25 / $2.00 | $0.50 / $4.00 |
| Claude Haiku 4.5 ↗ | $1.00 / $5.00 | $2.00 / $10.00 |
Your instructions, supplied knowledge, the new message and earlier messages all contribute. Reading the history again uses tokens again.
A short confirmation and a detailed troubleshooting answer use different amounts. Ten replies do not have a universal token count.
Managed usage uses standard provider rates ×2, with input and output counted separately. Connect your own OpenAI, Anthropic or OpenRouter key to pay the provider directly, without an Orka markup.
API rates, not ChatGPT or Claude consumer subscriptions. Provider-specific charges use the same ×2 multiplier for managed usage. AI features, including conversation translation, start on Pro. Use Orka-managed AI without a key, or connect OpenAI, Anthropic or OpenRouter. Check the model and current rate before enabling paid usage.
AI can get things wrong. Start with reviewed drafts, keep your knowledge current and use a human for exceptions. The current product catalogue does not promise autonomous refunds, legal advice or every possible back-office action. A clear answer and an authorized action are different jobs.
You choose when Orky participates in a conversation. Max also lets you give Orky a custom name and image. The goal is a teammate that fits your way of helping, while people remain responsible for the commitments made to customers.
See the complete feature catalogue ↗YOUR NEXT CONVERSATION STARTS HERELive chat. Shared knowledge. An AI teammate.
And a little room for the rest of your life.