Copy the right project’s snippet
Open your Orka dashboard, then Settings → your project → Installation. Under How to embed, click Copy Code. If this is a new website, create its project first so incoming messages have the right context.
Let readers ask the person behind the publication.
A small snippet in your site’s head.
A direct line to the humans behind your project.
<head> your Orka snippet </head>A Ghost setup with Code Injection available and an administrator who can change those settings.
Open your Orka dashboard, then Settings → your project → Installation. Under How to embed, click Copy Code. If this is a new website, create its project first so incoming messages have the right context.
In Ghost admin, go to Settings → Advanced → Code Injection.
Add your complete Orka snippet in Site Header for site-wide coverage. Leave existing scripts and styles in place.
Save, visit your public homepage and open an article to verify the widget on both.
Use a real published page and a test visitor. You are checking the complete journey, from the widget to the right project in your inbox.
Still wondering about something?
Ask a human at Orka ↗
Log in to the Orka dashboard, open Settings, select the project for this website and choose Installation. Click Copy Code in How to embed. Use that project’s full snippet, not the placeholder shown in this guide.
A Ghost setup with Code Injection available and an administrator who can change those settings. Ghost(Pro) feature availability depends on your plan. Confirm that your admin exposes Code Injection before choosing this route; a single post’s code field is not a substitute for a site-wide setup.
Use the site-wide header or the shared layout so the script is included wherever you want chat. Add it once, not through both a plugin and a theme. Test the homepage and an inner page.
Use a separate Orka project for each distinct product or store whose context you want to keep separate. Copy its own snippet. The conversations can still appear together in your shared inbox.
Check the published site, confirm the project ID and complete script are present, and look for duplicate installations. Review your platform’s plan restrictions, cache, consent settings and browser extensions. If it still fails, send Orka the public page URL and the error you see.
Installing the widget is separate from choosing your knowledge and AI behavior. Configure the project, review its answers and decide whether you want human replies, AI drafts or automatic replies. AI usage is separate from the team plan.
Valid as of September 2026. Official sources checked 21 September 2026. Platform menus, plans and prices can change. If we have something wrong, email [email protected].