HELP CENTER MIGRATION

Your answers.
A new home.

Q: What if my provider is not listed?

Contact hello@orka.chat with the public help-center URL to request an importer. Do not assume every provider is already supported.

Paste the link to your existing help center. Orka imports your articles automatically, during signup or later from your dashboard.

Find your guide ↗

HELP CENTER IMPORT↗

Your help center · public URLhttps://help.yourcompany.com

Orka imports your articlesAutomatically. From the link.

▤ Getting started▤ Frequently asked questions▤ Account & billing

Illustrative article titles

START WHERE YOUR ARTICLES LIVE

Choose your migration guide.

Crisp → Orka

Migrate your Crisp help center

Keep the answers you have already written in Crisp. Give Orka the public address of your knowledge base, and let the importer bring your help content across.

Follow the guide ↗Intercom → Orka

Migrate your Intercom help center

Your published Intercom articles can come with you. Start with the public help-center link; Orka handles the import automatically.

Follow the guide ↗Help Scout → Orka

Migrate your Help Scout help center

Bring your existing Help Scout Docs content into Orka without rebuilding the article library by hand. Paste its public URL and the import runs for you.

Follow the guide ↗

Also supported: Gleap, Gorgias, GitBook, Fernand and tawk.to. The same URL-based import works during signup and in Help center.

Another source? Request an importer ↗

SAME LINK. TWO WAYS TO START.

New account?
Already aboard?

You only need your public help-center URL. Choose the route that matches where you are today.

During account creation

Create your Orka account. When asked about your existing help center, paste its public link and start the import. Orka takes care of bringing the articles across automatically.

Create your account ↗

In the Help center tab

Already using Orka? Open the right project, go to the Help center tab and choose the import option. Paste your existing help-center link and start the automatic import.

Open your dashboard ↗

AFTER THE AUTOMATIC IMPORT

Your content is here.
Make it feel at home.

Read a few articles

Open a short answer and a longer guide. Check their text, images, links and organization. You can edit them in Orka’s Markdown editor.

Try it as a visitor

Search for a familiar question in your public help center and in the widget’s Help tab. Confirm the answer is easy to find.

Connect your new home

Choose your branding and help-center domain, then update the links you share with customers. Keep the old help center available while you make these checks.

This is a help-article import. Conversation history, inbox rules and domain redirects are separate from the automatic article migration.

YOUR BEARINGS, BEFORE YOU DIVE IN

Moving the knowledge.
Keeping it simple.

Still wondering about something?
Ask a human at Orka ↗

Which help centers can Orka import?

Supported sources include Crisp, Intercom, Help Scout, Gleap, Gorgias, GitBook, Fernand and tawk.to. Paste the public help-center link during signup or in the Help center tab.

How does the migration work?

Give Orka the public link to your existing help center. Orka imports its articles automatically. You can start during account creation or later from the Help center tab.

What if my provider is not listed?

Contact [email protected] with the public help-center URL to request an importer. Do not assume every provider is already supported.

Your answers.A new home.