orkaChat Transcript to Bug Report
Hand engineering the evidence already in a support chat. Label customer and agent lines, then review the extracted steps and the details that still need confirmation.
Worked example
A customer writes “I open the cart and tap Checkout” and “The page stays blank.” The generated report puts the first quote under reported actions and the second under observed behavior. An agent’s suggestion to try a private window appears under agent notes until someone confirms the outcome.
How it works
The tool scans reporter statements for common English action verbs, symptoms and environment terms. It quotes matching statements in their original order and keeps agent suggestions in a separate section. If you supply an expected result, that takes precedence over expectations inferred from the conversation.
Frequently asked questions
Which transcript format works best?
Use one English message per line, beginning with Customer: or Agent:. Visitor:, User:, Reporter:, Teammate: and Support: are recognized too. Each unlabeled continuation follows the preceding speaker.
Does it confirm that a bug can be reproduced?
The draft records the steps reported in the chat. An engineer can repeat those actions and add the actual reproduction result to the issue.
How do I use the result in GitHub or Linear?
Copy the Markdown into the issue description or download the .md file. Check the quotes, remove customer identifiers and fill the outstanding questions before assigning the issue.