orkaShopify FAQ Generator
Turn your store policies into a customer-facing FAQ. Enter the exact timing, conditions and contact instructions you want customers to see.
Worked example
A store packs orders within two business days and its carrier quotes three to five business days in transit. Enter the packing estimate under processing and the carrier estimate under delivery. The resulting FAQ explains both stages separately.
How it works
Processing time measures the interval before dispatch. Delivery time measures the interval after dispatch. Keeping the two in separate answers helps shoppers work out when a parcel could arrive. Each completed policy field becomes one question and preserves the conditions exactly as entered.
Shopify’s guide to store policies ↗Frequently asked questions
Which policies belong in a Shopify store FAQ?
Start with dispatch, delivery, returns and tracking. Include relevant destinations, product exceptions and the channel shoppers should use when they need help.
Can I leave a policy field empty?
Yes. Enter a store name and at least one policy or contact detail. Only completed topics appear in the downloaded FAQ.
How do I put the FAQ on my Shopify store?
Create a page in your storefront and copy the questions and answers into its editor. Add a link from the store menu or footer so customers can find it.