orka.Start free. Share the work with Light. Add AI with Pro.
Grow your team with Max. Unlimited projects, whichever you choose.
A PLACE TO STARTA proper support home for a solo founder. Free to keep.
The essentials, for every project
SMALL CREW. SMOOTHER DAYS.Stay organized, share the work and make time to switch off.
Everything in Free, plus
YOUR CREW, WITH AN AI TEAMMATEHelpful AI that knows your business and knows when to hand over.
Everything in Light, plus
YOUR WHOLE TEAM. YOUR OWN BRAND.Grow your team, make Orky yours and see how support is doing.
Everything in Pro, plus
Connect your own OpenAI, Anthropic or OpenRouter API key. Orky helps with your support, your provider bills the AI usage directly, and Orka adds no margin.
OpenAI
AnthropicOpenRouterAvailable on Pro & MaxYour Orka team plan stays separate.
Provider API usage is still paid.
Select Orka-managed AI on Pro or Max. No API account or key to connect: Orka handles it, and you pay for usage at the displayed model rates (standard API rates ×2).
See models, rates & conversation estimates ↗AI features are available on Pro and Max. Your subscription and AI usage are separate. An API key is not included in a ChatGPT or Claude subscription. With OpenRouter, your bill depends on the selected model and provider rates and terms. Orka adds no markup when you use your own key.
Four plans. Unlimited projects.
A clear view of what comes with each one.
| Your toolkitChoose what helps your team. | Free€0/mo1 team member | Light€9/mo2 team members | Pro€29/mo3 team members | Max€99/mo12 team members |
|---|---|---|---|---|
| 01Your projects & people | ||||
| Unlimited projects | Included | Included | Included | Included |
| Team members | 1 | 2 | 3 | 12 |
| Additional team members | Not included | Not included | Not included | €8/member/mo |
| Project access & permissionsAssign teammates to specific projects and control the features they can access within each project. | N/A | Included | Included | Included |
| 02A proper support home | ||||
| Import your existing knowledgeImport from Crisp, GitBook, Intercom, Gleap & Help Scout. | Included | Included | Included | Included |
| SDK & custom visitor data | Included | Included | Included | Included |
| Dozens of widget designs | Included | Included | Included | Included |
| Live chat & email follow-up | Included | Included | Included | Included |
| Live typing previewSee what visitors are typing before they send. | Included | Included | Included | Included |
| Help center | Included | Included | Included | Included |
| iOS & Android apps | Included | Included | Included | Included |
| 03A smoother support day | ||||
| Custom bannersNight banners, emergencies, announcements and more. | Not included | Included | Included | Included |
| Automatic offline contact form | Not included | Included | Included | Included |
| Business hours & availability scheduling | Not included | Included | Included | Included |
| Saved repliesReusable shortcuts for answers you send often. | Not included | Included | Included | Included |
| Conversation search | Not included | Included | Included | Included |
| Image & file sharing | Not included | Included | Included | Included |
| Conversation tags & filters | Not included | Included | Included | Included |
| Follow-up reminders | Not included | Included | Included | Included |
| Live visitor map | Not included | Included | Included | Included |
| Support analytics | Not included | Included | Included | Included |
| 04An AI teammate, on your termsPro & Max · AI usage billed separately | ||||
| AI reply suggestions & draftsBased on your help center, website, uploaded files and business instructions. | Not included | Not included | Included | Included |
| AI auto-replies | Not included | Not included | Included | Included |
| Human handoffAI steps aside when a visitor asks for a human, gets frustrated, or needs help beyond its capabilities or knowledge. | Not included | Not included | Included | Included |
| Custom handoff triggersEscalate when specific keywords are mentioned. | Not included | Not included | Included | Included |
| AI confidence thresholdFlag low-confidence answers for human review. | Not included | Not included | Included | Included |
| Handoff notifications & assignmentNotify your whole team, online teammates or selected teammates, and assign the conversation. | Not included | Not included | Included | Included |
| Seamless handoffKeep the full conversation history and customize the message your visitor sees. | Not included | Not included | Included | Included |
| Two-way AI conversation translation | Not included | Not included | Included | Included |
| AI help center translation | Not included | Not included | Included | Included |
| AI conversation summaries | Not included | Not included | Included | Included |
| AI urgency scores | Not included | Not included | Included | Included |
| Bring your own AI key or use Orka AIConnect OpenAI, Anthropic or OpenRouter with no Orka markup, or let Orka handle AI without a key. | Not included | Not included | Included | Included |
| 05Your brand. Your growing team. | ||||
| Custom AI assistant name & image | Not included | Not included | Not included | Included |
| Remove Orka branding | Not included | Not included | Not included | Included |
| Conversation satisfaction scores | Not included | Not included | Not included | Included |
| Team performance reportsTrack response times by teammate and time of day. | Not included | Not included | Not included | Included |
| Higher API rate limits | Not included | Not included | Not included | Included |
Three people supporting one website use Pro. The same three people supporting ten projects can still use Pro. Add your project, connect its widget and answer with the same crew.
AI usage depends on the work it does, so it remains a separate, visible part of the budget.
Orka Pro · up to 3 people
Unlimited projects · AI separate
Start with the number of conversations you expect. Here, one conversation means 10 customer messages and 10 AI replies.
Own-key estimates use the named model’s direct OpenAI or Anthropic API rate. With OpenRouter, check the rate for your selected model and provider. Orka adds no markup on your own key.
Example: 60 tokens per customer message, 120 per reply, plus 1,500 tokens of instructions and knowledge per reply. The growing conversation history is read again.
About $0.017 per conversation in this example
23.7M input × $0.50/M + 1.2M output × $4.00/M
USD estimate for AI usage, available on Pro and Max. Not an included allowance or a fixed per-conversation price. Your EUR team plan and taxes are separate.In the everyday-support example, one complete conversation uses about 23,700 input tokens + 1,200 output tokens. One million input tokens covers roughly 42 conversations, which also need about 50,400 output tokens. One million output tokens covers roughly 833 conversations, which also need about 19.74 million input tokens. These are two parts of the same bill, not interchangeable allowances.
We assume 10 customer messages and 10 AI replies, 60 tokens per customer message, 120 per reply, and 1,500 tokens of instructions and knowledge on each reply. Input includes the growing history: 10 × 1,500 + 55 × 60 + 45 × 120 = 23,700. Output is 10 × 120 = 1,200. Message length, retrieved articles, summaries, translation and additional model calls change actual usage. These are examples, not measurements of your customers.
The estimate uses uncached input and generated output. It excludes caching discounts, additional reasoning tokens if used, and tool charges. Only provider usage records determine the final bill.
| Model | Provider input / output | Orka input / output |
|---|---|---|
| GPT-5 mini ↗ | $0.25 / $2.00 | $0.50 / $4.00 |
| Claude Haiku 4.5 ↗ | $1.00 / $5.00 | $2.00 / $10.00 |
Your instructions, supplied knowledge, the new message and earlier messages all contribute. Reading the history again uses tokens again.
A short confirmation and a detailed troubleshooting answer use different amounts. Ten replies do not have a universal token count.
Managed usage uses standard provider rates ×2, with input and output counted separately. Connect your own OpenAI, Anthropic or OpenRouter key to pay the provider directly, without an Orka markup.
API rates, not ChatGPT or Claude consumer subscriptions. Provider-specific charges use the same ×2 multiplier for managed usage. AI features, including conversation translation, start on Pro. Use Orka-managed AI without a key, or connect OpenAI, Anthropic or OpenRouter. Check the model and current rate before enabling paid usage.
Still wondering about something?
Ask a human at Orka ↗
A project can be a SaaS, an ecommerce store, a vibe-coded website or part of the same product. For example, make your SaaS landing page one project for the marketing team and its webapp another for technical support. Each project has its own widget, settings and team access, with conversations in one shared inbox.
No. Unlimited projects are included in Free, Light, Pro and Max. Add the SaaS products, apps, stores and websites you run to the same workspace. Your plan depends on team size and features, not your number of launches.
Free includes one team member, unlimited projects, live chat and email follow-up, live typing preview, imports, widget designs, SDK and custom visitor data, the help center and mobile apps. Light adds team tools and analytics; AI features start on Pro.
Max is €99 per month with 12 team members included. Light is €9 for two people; Pro is €29 for three. On Max, each member beyond the included 12 costs €8 per month.
Yes. Publish your help center on every plan, including Free. Import knowledge from Crisp, GitBook, Intercom, Gleap or Help Scout. AI help center translation is available on Pro and Max, with AI usage billed separately.
Managed AI usage is separate from the team subscription. The standard API rate of the named model is multiplied by two, with input and output tokens counted separately. The calculator estimates conversations of ten customer messages and ten AI replies, and shows its token assumptions.
Yes. On Pro and Max, connect an OpenAI, Anthropic or OpenRouter API key. You pay that provider directly for usage; Orka adds no markup. Or choose Orka-managed AI and use Orky without connecting a key. Provider API usage is separate from a ChatGPT or Claude consumer subscription.
No. On Pro or Max, select Orka-managed AI and Orka handles access to the model. AI usage is billed separately at the displayed model rates. Bringing your own OpenAI, Anthropic or OpenRouter key is an option, not a requirement.
Yes. Choose any plan for its features, even if you work alone. Light adds saved replies, search, files, scheduling, reminders and analytics; Pro adds AI drafts, auto-replies, handoff controls and AI translation. Pro includes up to three people.
A short greeting and a long technical exchange consume different amounts of input and output. Knowledge and conversation history also add context. Use our conversation calculator as a planning example: ten customer messages plus ten AI replies, with adjustable answer length. Actual billing still uses tokens.
Yes, on Max. You can remove Orka branding and give the AI agent your own name and image. The other plans retain the corresponding Orka branding.
On Light, Pro and Max, assign teammates to specific projects and control the features they can access within each project. Free has one team member, so team permissions do not apply. Conversations still come together in one shared inbox.
No. You can answer yourself, ask Orky for a draft and review it, or enable automatic replies when useful. Human takeover and private notes help keep responsibility with your team.
Yes, on Max. The €99 monthly subscription includes 12 members; each additional member is €8 per month. For example, 15 members cost €123 per month, before AI usage and applicable taxes. Free, Light and Pro have fixed limits of 1, 2 and 3 members.
Plan prices are in euros. The AI calculator labels its model-rate estimates separately in US dollars. Applicable taxes and the billing details are shown at checkout. The Terms and Conditions explain renewal, cancellation and refund rules. Contact [email protected] if you need help with an existing subscription.
YOUR NEXT CONVERSATION STARTS HERELive chat. Shared knowledge. An AI teammate.
And a little room for the rest of your life.
