orkaCopy the right project’s snippet
Open your Orka dashboard, then Settings → your project → Installation. Under How to embed, click Copy Code. If this is a new website, create its project first so incoming messages have the right context.
← All installation guides
CarrdYour website
One inboxEvery project
CARRD INSTALLATION · SEPTEMBER 2026How to add Orka
How to add Orka
to Carrd.
A one-page idea. A real conversation.
A small snippet in your site’s head.
A direct line to the humans behind your project.
One inboxEvery project<head> your Orka snippet </head>A quick check before you start.
Carrd Pro Standard or higher, which includes custom-code embeds.
WHERE YOU WILL ADD ITAdd Element → Embed → Code → Hidden → Head
ONE PROJECT. ONE SNIPPET.01 02 03 04
Bring your site aboard.
Create an Embed element
Choose Add Element → Embed. Set Type to Code and label it Orka live chat.
Paste and position the snippet
Paste your complete snippet into Code. Choose Hidden for the embed style and Head for its location.
Publish the Carrd site
Publish your changes, open the live address and send a short test message.
THE FIRST HELLO IS YOUR TESTInstalled is good.
Installed is good.
Working is better.
Use a real published page and a test visitor. You are checking the complete journey, from the widget to the right project in your inbox.
- Open it like a customer.Visit the published site on desktop and mobile. Open the widget and check that it does not cover a key control.
- Send a recognizable test message.Use something like “Installation test — Carrd”. Check it arrives in the project you intended.
- Answer from the shared inbox.Reply once and confirm the answer reaches the visitor. Then visit another site page and check again.
- Set the welcome before inviting people in.Review your colors, availability, reply expectations and help articles. Choose AI behavior separately.
One more project? Same open tab.
Repeat with the next project’s snippet. SaaS, app, shop or publication: the conversations can all come to one inbox.
YOUR BEARINGS, BEFORE YOU DIVE INYour Carrd
Your Carrd
installation questions.
Still wondering about something?
Ask a human at Orka ↗
Where do I find my Orka snippet?+
Log in to the Orka dashboard, open Settings, select the project for this website and choose Installation. Click Copy Code in How to embed. Use that project’s full snippet, not the placeholder shown in this guide.
What do I need on Carrd?+
Carrd Pro Standard or higher, which includes custom-code embeds. This method requires Pro Standard or higher. Check the published page rather than relying on the editor canvas to display third-party scripts.
Do I add it to every page?+
Use the site-wide header or the shared layout so the script is included wherever you want chat. Add it once, not through both a plugin and a theme. Test the homepage and an inner page.
Does every website need a different project ID?+
Use a separate Orka project for each distinct product or store whose context you want to keep separate. Copy its own snippet. The conversations can still appear together in your shared inbox.
Why is the widget missing?+
Check the published site, confirm the project ID and complete script are present, and look for duplicate installations. Review your platform’s plan restrictions, cache, consent settings and browser extensions. If it still fails, send Orka the public page URL and the error you see.
Does installing the snippet enable AI automatically?+
Installing the widget is separate from choosing your knowledge and AI behavior. Configure the project, review its answers and decide whether you want human replies, AI drafts or automatic replies. AI usage is separate from the team plan.
Checked, with a way to check again.
Valid as of September 2026. Official sources checked 21 September 2026. Platform menus, plans and prices can change. If we have something wrong, email [email protected].