Your shop, your SaaS and last weekend’s launch all have customers. Choose a support tool around the people answering, not just the number of widgets you can install.
Do not treat “supports multiple websites” as a complete answer. Reusing one widget everywhere, switching between separate workspaces and answering multiple projects in one queue are three different workflows. Test the one you actually need.
Trial the tool with the people who will answer, the projects they support and the difficult questions they actually receive. Keep a note of what requires another tab, another paid plan or an extra manual handover. Those details are more useful than a long list of checkmarks.
What is the best live chat for multiple websites?+
Orka is our first option to evaluate for this guide’s stated scenario: A founder or small crew answering for independently branded products, with one combined queue as the main requirement. That is an editorial judgment, not a universal winner. Use the other shortlist options when your requirements differ.
Do I need a separate live-chat subscription for every site?+
It depends on the product’s account structure. Orka includes unlimited projects in every plan. Others may permit one widget across several domains, charge per separately configured project, or sell a multi-inbox tier. Confirm the workflow and billing together.
Is Orka always the cheapest?+
No. Some competitors have a free core product or a lower bundle price for a specific team. Compare the number of people, separately configured projects, knowledge features and AI usage. Orka’s main differentiation is one inbox with unlimited projects, not winning every price comparison.
How do I compare AI costs fairly?+
Use the same real questions and measure the full conversation. Orka’s calculator illustrates ten customer messages plus ten AI replies, including history and knowledge in input tokens. Other vendors may count resolutions, AI chats or credits. Those units are not directly interchangeable.
Should I include a help center in the decision?+
Yes. Check whether visitors can search published answers on a public site and inside the widget, whether your own domain and languages are supported, and which plan includes them. Orka includes its multilingual help center on every plan.
Who wrote this guide, and how current is it?+
Orka publishes this editorial shortlist and has a commercial interest in it. It uses linked official product and pricing documentation checked in September 2026. It is not an independent lab test or a customer-rating survey. Please email corrections to [email protected].
THE DOCUMENTATION BEHIND THE GUIDE
Checked, with a way to check again.
Valid as of September 2026. Official sources checked 21 September 2026. Platform menus, plans and prices can change. If we have something wrong, email [email protected].
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